SOUTH CAROLINA ORTHOPEDIC ASSOCIATION
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2023 Webinars
​Website Design for Orthopaedic Practices: What Matters and What Doesn’t
Webinar: November 3, 2023

Join Billy Ash and Joe Sanfilippo from Today's Business for a discussion on what matters and what doesn't for your practice's website. Even with the variety of digital media options available today, your practice website is still an important reference source for your patients. Learn how to effectively present what your patients need to know.

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Presentation slides

Why Your Approach to Employee Benefits May Be Disjointed
Webinar: October 3, 2023


Solve the disconnect between employee job satisfaction, turnover, and attracting the right talent! 

Together, we will examine the quality employee experiences (QEX) approach to employee benefits and how it can increase worker loyalty and make employers more attractive to job seekers.

Topics will include:
  • Understanding today’s modern employee value proposition and why it’s important.
  • Learning the difference between QEX and Qualifying Life Events
  • Understanding the different organizational cultures and how to tailor benefits to deliver on that culture
  • How data can tell a profound story about employee’s wants and needs

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​BONES Webinar: PT Refresher with Cary Edgar
Webinar: September 28, 2023

Join Cary Edgar, the ortho community’s favorite Physical Therapy resource, to review Physical Therapy supervision rules including the rules that apply when a physician group locates PT in a free-standing building.

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Additional Resources:
  • STARK In-office Ancillary Exception White Paper
  • Physical and Hand Therapy Benchmarking Webinar
  • The Business of Providing PT/OT to Medicare Patients Webinar
  • PT/OT Bonus Plan Webinar
  • Procedure List PT-OT with weighted procedure conversion
  • Creating a PT-OT Bonus Plan that Works for Your Practice and Providers
  • Benchmarking for Outpatient Physical and Hand Therapy
  • Weighted Procedure Conversion Schedule

Establishing a Medicare Advantage Strategy
Webinar: September 7, 2023


Join us as we dive into the deep end of Medicare Advantage to explore these topics:

  • Understanding how MA makes money and how that impacts providers
  • How to assess MA plan/parent company viability
  • What happens if a plan goes under?
  • Determining (prior to contracting) how much a MA plan’s medical policies vary from traditional Medicare
  • Evaluating the prior authorization burden
  • Managing/monitoring denials and appeals success after contracting
  • Checklist of questions to ask/terms to evaluate prior to contracting that are specific to MA
  • Checklist of items to evaluate annually after contracting for each MA plan to determine if your practice should continue participation

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Presentation slides

​
The SHP team has also shared the below resources to help you.

CMS Medicare Advantage Contract & Enrollment Data Homepage:
-Multiple reports are available and refreshed on a monthly basis (i.e. monthly enrollment by contract/monthly enrollment by plan/etc): 
https://www.cms.gov/data-research/statistics-trends-and-reports/medicare-advantagepart-d-contract-and-enrollment-data
​

-The following link is CMS Monthly MA Enrollment by State/County/Contract and the report that was used for the charts in the presentation: https://www.cms.gov/data-research/statistics-trends-and-reports/medicare-advantagepart-d-contract-and-enrollment-data/monthly-ma-enrollment-state/county/contract

Medicare Advantage Plan Design:
You can use
 www.medicare.gov to compile plan design data for comparison. This is searchable by zip code to pull each plan available in that particular zip code: https://www.medicare.gov/plan-compare/#/?year=2023&lang=en
Once you pull up the plans in the county; it will display all available plans. To see the full design of the product, you can click on the blue ‘Plan Details’ button.

As discussed in the webinar, we’ve also compiled insurance complaint resources by state. You may consider sharing the appropriate link/complaint process with your patients.

GA: https://oci.georgia.gov/file-consumer-insurance-complaint
FL: https://www.myfloridacfo.com/division/consumers/needourhelp
SC: https://www.doi.sc.gov/8/Consumers
TN: https://www.tn.gov/commerce/resources-services/file-a-complaint.html
PA: https://www.insurance.pa.gov/Consumers/Pages/default.aspx
DE: https://insurance.delaware.gov/services/filecomplaint/
MD: https://insurance.maryland.gov/Consumer/Pages/FileAComplaint.aspx
VA: https://scc.virginia.gov/pages/File-an-Insurance-Complaint-(1)

​Analyzing Physician Compensation Trends: Establish a Data-Driven Approach
Webinar: August 10, 2023

Have you ever received these questions from a physician?
  • Why didn’t I get a bonus this quarter?
  • Why are my collections down this month?
  • Why isn’t the business office working my A/R?
  • Why are Dr. X’s collections higher than mine?
  • Why does Dr. Y have more patients than I do?

Tune in to our August webinar featuring Steve Hendrick of Curi Advisory to evaluate how to effectively answer these questions! Specifically, how do you pinpoint the root cause(s) and what data points are needed to do so?

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​Getting Your House (Practice) in Order: Keys to Optimizing Practice Valuation
Webinar: July 13, 2023

We are living in an age of practice consolidation manifesting as mergers, acquisitions and MSOs at a dizzying pace. Some fueled by private equity; others by traditional funding.

Regardless of the funding source or practice model, any group considering realignment should understand the keys to optimizing your practice valuation.

Join John Hornberger of Vanguardian Growth Strategies and Andy Salmen of Healthcare Information Services to review the basic elements of transactional due diligence so you can “look under the hood” and address red flags before your potential partners do. Even if you are not pursuing new partners, a little housekeeping may well enhance practice operations, patient satisfaction and overall revenue.

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​Presentation slides

The Value-Added Role of Athletic Trainers in the Physician Practice
Webinar: June 1, 2023

In this webinar, Jennifer Kitano, MS, ATC, BCS-O, will cover:
  • Duties and responsibilities an athletic trainer can fulfill within your practice
  • Scenarios where athletic trainers can add both direct and indirect value
  • Data demonstrating how athletic trainers can positively affect metrics such as patient satisfaction and clinic efficiency within your practice

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Legal Ease: Timely Updates for Your Practice
Webinar: May 4, 2023

Join seasoned healthcare attorney Jackie Bain for a review of medical practice implications for 3 issues recently in the news:
  • Current state of the No Surprises Act Requirements
  • Use of Online Tracking Technologies by HIPAA Covered Entities
  • Florida’s Civil Remedies Law

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The Direct Contracting Ecosystem
Webinar: April 6. 2023

Direct contracting with employers is top of mind for most practices, and the number of third parties promising to assist continues to grow. Few of us understand what these third parties actually do, much less how to evaluate their effectiveness.

Join Karen Simonton, CPA, former orthopaedic practice executive and current OrthoForum Strategic Alliance Director, to break down the Direct Contracting Ecosystem. She will review the basics every practice pursuing direct contracts needs to know before outlining the categories of third party players and how to evaluate your needs for the services they offer.

​Additional resources:

View Building Successful Bundles presentation (Password: Bundles2020)
Building Successful Bundles presentation slides

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Presentation slides

It Can Happen to You: Florida Orthopaedic Institute's Security Journey
Webinar: March 2, 2023

Join one of our own for the insider’s view on a network compromise and recovery. Lee Levanduski, COO of Florida Orthopaedic Institute, will share lessons learned from a ransomware attack that locked up their operations in April 2020. Lee will review what happened, the consequences, the recovery and the efforts they have taken to prevent another attack.

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​Hiring and Retaining Talent with Don Harkey & Matt Griswold of People Centric Consulting Group
Webinar date: February 2, 2023

Join 
Don Harkey & Matt Griswold of People Centric Consulting Group as they discuss the ever important topic of how to hire and how to retain talent. From the statistics surrounding talent shortages to how to improve culture at your company, this duo covers what you need to know.

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​Strategies to Assess & Mitigate Unstable Patient Behavior
Webinar date: January 5, 2023

People don’t seek care for a symptom. People seek care when a symptom becomes a concern. When the symptom is particularly unsettling, people may think magically: “the specialist is my only hope.” Guiding people to a collaborative, active, practical approach to health is no easy task. That is a relationship threatening moment. This places the emphasis in specialty care on healthy relationships. Specialists and care teams can enter encounters with the mindset “soothe, not solve.” There are several useful communication strategies that specialists can master one-by-one to decrease stress in their day and help them enjoy even the most cranky patient.


 View the webinar ​

2022 Webinars
Stocking Stuffers from CMS & Other New Year’s Surprises
Webinar date: December 1, 2022

Get the latest information on CPT® code changes that affect orthopaedic offices related to E/M guideline changes and musculoskeletal codes. During the webinar, we will also review relevant information in the 2023 Final Rule Physicians Fee Schedule, to include what is going to happen with telehealth and shared/split visits.

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Information Sharing Under the Information Blocking Regulations: What Healthcare Providers Need to Know
Webinar date: November 1, 2022

October 6, 2022, marked the full implementation effective date for the Information Blocking regulations enacted as part of the 21st Century Cures Act. Seasoned IT and Operations leader, Karen Clark, will outline compliance requirements while also reviewing workflow and documentation considerations to support compliance.

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Lunch, Laugh, Learn & Lead featuring ​comedian Robert Mac!
Webinar date: October 6, 2022

​In celebration of making it to Quarter 3 2022, comedian Robert Mac joins us virtually to share clever jokes for clever folks. Check out Robert Mac:
 https://robertmac.com/ 

​After Robert helps us decompress, AnnMargaret McCraw will moderate as several of our Association Board Members share a leadership tip or resource that has encouraged them recently.

Resources discussed in this webinar include:

Books
Called to Lead by Pegine Echevarria
Dream Big by Bob Goff
Atomic Habits by James Clear
Rising Strong by Brené Brown
Start With Why by Simon Sinek
Living Forward by Daniel Harkavy & Michael Hyatt

Podcasts
Creating a Value-Driven Culture Part 1 & 2 - Craig Groeschel
Growth Edge Leadership – Laurie Baedke 


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AI in MSK Care Delivery: Potential vs. Risk
Webinar date: September 1, 2022
Presented by: 
Sue Boisvert BSN, MHSA, CPPS, CPHRM, DFASHRM

After a rocky start, AI is poised to become a significant disruptive influence in healthcare. This webinar explores the promise and peril of AI use in healthcare.

From the promise perspective, Sue Boisvert will present a brief overview of the milestones in cognitive computing, followed by a discussion of AI applications in healthcare.

The peril section will explore enterprise risks associated with the application of AI in healthcare, including technology shortcomings, the current state of regulation, the legal landscape, ROI, and the risks of early adoption.

The third segment will address AI’s role and current state in MSK surgery and allow attendees to consider/discuss the associated promise and peril from their perspectives.

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Marketing, Social Media, & The Physician Practice: Legal Implications
Webinar date: August 11, 2022
Presented by: 
Tatiana Melnik, Attorney

Remember when “marketing” was limited to newspaper or magazine ads, television commercials and billboards? All those options required significant lead time and multiple proofs before the ads were deployed.

Today’s technology allows us (and others!) to post or upload images, videos, messages, and slogans to multiple platforms with a click and limited safeguards to proof the content in advance. Often individual physicians maintain an online presence outside of the practice’s approved marketing plan. Providers and employees generate posts without practice approval or input to include responding to negative online reviews. Practices utilize text messaging as a communication and marketing tool without understanding the legal obligations of doing so. How can a physician’s practice protect itself while still leveraging today’s technology?
 
Join us as seasoned healthcare attorney Tatiana Melnik explores the unique legal implications for medical practices as they navigate modern marketing platforms. She will outline potential risks and offer practical guidance to mitigate them.


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Physician Financial Relationships & Conflict of Interest Policies
Webinar date: July 7, 2022
Presented by: 
Gregory A. Chaires, Esq.
Sponsored by: Chaires, Brooderson & Guerrero, P.L.

Given the myriad of laws and regulations governing financial relationships in health care, practices should have policies in place to vet the financial relationships of their physicians and professional staff. 

This webinar will review policies and procedures needed to vet your staff & discuss the potential liabilities should there be improper financial relationships that violate state and federal law.

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Online Patient Journey & the Physician Practice Part 1: Reputation Management
Webinar date: June 2, 2022
Presented by: Matty Crescenzo 

Sponsored by: Valet Health

Remember when your practice’s ad in The Yellow Pages mattered? Neither do we!
 
Most patients leverage online resources to choose physicians, but not all physicians leverage the patient’s online journey to capture their attention. Given today’s tech focus, practices neglect their online presence to their detriment. Join us to explore recent trends and receive actionable tips in Online Reputation Management. Learn how data accuracy within physician online profiles enhances visibility and growth. Identify opportunities to optimize the patient journey based on data and measure your digital marketing program’s ROI.

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BRACE YOURSELF with Compliance Tools for Medicare’s New DME Requirements
Webinar date: May 5, 2022
Presented by: 
Vicki Thomas
Sponsored by: DJO/Enovis

CMS has updated DME requirements to include face-to-face visits, written orders prior to delivery and pre-authorization. Join us for this nuts-and-bolts workshop style webinar to review the requirements and explore strategies to meet them.

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Short-staffed. Short-tempered. Short-timer.
Webinar date: April 7, 2022
Presented by: 
Kevin McDaniel, Chief Strategist with WindRiver Strategies (www.windriverstrategies.net)

If your practice is struggling to fill open positions and maintain morale as existing team members are doing more with less, Kevin McDaniel has some encouragement for you!

No one can solve the nation’s staffing crisis overnight, but Kevin will share strategies for attracting, assessing, and aligning a workforce that can sustain and even grow your practice during stressful seasons.

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Making MIPS Work for Orthopaedics
Webinar date: March 3, 2022

Sponsored by: Sharecare
Presented by: Gary Hyman, Executive Director of The Hawkins Foundation, Inc.

Orthopaedic practices have adapted to jumping through ever-changing hoops to avoid CMS penalties in programs that rarely feel meaningful to enhancing MSK care.

In this webinar, Gary Hyman highlights current MIPS measures that may actually add value for ortho practices and offers suggestions for successfully reporting them.

If there’s a way to make MIPS more than a regulatory obligation, Gary will help you discover it!

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​Good Faith Estimates (GFE) Workshop
Webinar date: February 3, 2022
Sponsored by: HealthMe
Presented by: 
AnnMargaret McCraw, Managing Director, Orthopaedics, for Cobbe Consulting & Management​; and Matthew B. Roberts, Health Care & Public Policy Practice Group, Nexsen Pruet | Columbia, SC

Matthew B. Roberts reviews the legal requirements of the Good Faith Estimates portion of the No Surprises Act that are effective now versus future dates, while AnnMargaret McCraw reviews practical ways to meet the requirements and provide resources customizable to any practice.

Together they address these real-life scenarios and more:
  • Communication with self-pay patients prior to and during an appointment.
  • Communication with self-pay patients prior to elective and urgent procedures.
  • Communication with self-pay patients in the hospital setting during on-call consultations.
  • Communication with insured patients who ask to be self-pay.
  • Communication with patients when your practice is out-of-network with their insurance.
  • Notice requirements and suggestions

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​Presentation slides
Additional files

CPT Ortho Changes for 2022
Webinar date: January 5, 2022
Presented by: Lynn Anderanin, CPC, CPPM, CPMA, CPC-I, COSC, Sr. Coding Educator for Healthcare Information Services

Topics covered in this webinar include:
-E/M and Place of Service Changes to include shared/split visits
-New guideline revisions for restorative care
-Spine Surgery additions and code description clarifications
-Latest information on PRP and subchondroplasty
-Medicare reporting of therapy involving assistants

View the webinar
Presentation slides

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